Imperial Caviar Privacy Policy

Imperial Caviar is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at sales@imperialcaviar.co.uk

Your information 

We will only hold your details for the sole purpose of a more efficient processing of repeat future orders, or the communication of future offers, we will at no time pass these details to a third party. Your financial information (Credit or Debit card details) will not be stored by us.

Use of your information and your preferences

We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may contact you by post, email, telephone or fax to send you offers and news about Imperial Caviar products and services only. If you do not want to be contacted for this purpose, please make your choice known to us via email.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information

We will never pass your personal data to anyone else, except for any successors in title to our business that process data on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Other web sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Access rights

You have a right to access the personal data that is held about you. To obtain a copy of the personal information London Fine Foods holds about you, please write to us at the following address: Privacy Officer, Imperial Caviar,151 Putney High Street, London SW15 1TA enclosing your postal details and a cheque for £10 payable to Imperial Caviar.

Use of Cookies

The Imperial Caviar Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Imperial Caviar pages, or register with Imperial Caviar site or services, a cookie helps Imperial Caviar to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Imperial Caviar Web site, the information you previously provided can be retrieved, so you can easily use the Imperial Caviar features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Imperial Caviar services or Web sites you visit.

Security of your Personal Information Imperial Caviar secures your personal information from unauthorized access, use or disclosure. Imperial Caviar secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Imperial Caviar will occasionally update this Statement of Privacy to reflect company and customer feedback. Imperial Caviar encourages you to periodically review this Statement to be informed of how Imperial Caviar is protecting your information.

Contact Information

Imperial Caviar welcomes your comments regarding this Statement of Privacy. If you believe that Imperial Caviar has not adhered to this Statement, please contact Imperial Caviar at sales@imperialcaviar.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.